PRIVACY POLICY

Susie Griffin Artwork | SGriffin LLC

Last Updated: October 28, 2026

1. Who We Are

Susie Griffin Artwork is an online art and merchandise store operated by SGriffin LLC, based in Colorado, United States.

Our website is https://www.susiegriffin.com.

We respect your privacy and are committed to being transparent about how personal information is collected, used, stored, and shared when you visit our website or make a purchase.

For privacy-related questions or requests, contact us at info@susiegriffin.com.

2. Information We Collect

We may collect the following information when you interact with our website:

Information you provide directly:

  • Name, email address, billing address, and shipping address
  • Telephone number, when provided for order fulfillment or delivery
  • Order details, purchased products, and transaction information
  • Account registration and profile information
  • Messages, inquiries, reviews, and comments you submit

Information collected automatically:

  • IP address and browser information
  • Device type and operating system
  • Website activity and interactions
  • Cookies and similar technical identifiers
  • Information used for security, fraud prevention, and website functionality

We collect information necessary to operate our store, process purchases, fulfill orders, communicate with customers, and maintain website security.

3. How We Use Your Information

We use personal information to:

  • Process payments and complete purchases
  • Prepare, produce, ship, and deliver orders
  • Send order confirmations, receipts, shipping updates, and other transactional communications
  • Respond to customer inquiries and provide support
  • Maintain customer accounts and order histories
  • Prevent fraud, unauthorized transactions, and website abuse
  • Improve website performance and functionality
  • Comply with applicable legal, tax, and accounting obligations

We do not use your email address to send promotional newsletters or marketing campaigns.

4. Payments and Payment Security

Our website uses WooCommerce to manage online purchases and Authorize.net to process credit card payments.

When you make a purchase, payment information is transmitted through the payment-processing services necessary to authorize and complete your transaction.

We do not intentionally store complete credit card numbers or card security codes in our WordPress customer records.

Payment processors may collect and retain information in accordance with their own privacy and security policies.

For more information, visit Authorize.net.

5. Order Fulfillment and Shipping

Some products sold through Susie Griffin Artwork are produced and fulfilled through Printify and its participating print providers.

When necessary to complete an order, we share relevant order information with fulfillment providers. This may include your name, shipping address, contact information, and the products ordered.

Other products, including certain original artworks and prints, may be shipped directly by Susie Griffin Artwork.

Shipping carriers receive the delivery information necessary to transport and deliver purchased items.

These disclosures are made to fulfill customer orders, not to sell customer information.

For information about Printify's privacy practices, visit Printify's Privacy Policy.

6. Customer Accounts

You may be able to create an account on our website to manage your purchases and view order history.

When you register, we store the information associated with your account, including your username, email address, and relevant account details.

You may review or update certain account information through your account dashboard.

You may also contact us to request access to or deletion of eligible personal information.

7. Transactional Emails

We send emails related to your purchases and interactions with our store. These may include:

  • Order confirmations and receipts
  • Payment and order-status notifications
  • Shipping and tracking updates
  • Responses to customer-service inquiries
  • Important account or security notifications

Our website uses email-delivery services to help ensure these messages reach their intended recipients.

We do not currently operate a promotional email newsletter or send marketing campaigns to our customers.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential website functions, including:

  • Shopping-cart functionality
  • Checkout and order processing
  • Customer account login and authentication
  • Website preferences
  • Security and fraud prevention

Certain third-party integrations may also use cookies, scripts, or similar technologies.

These technologies may transmit information such as browser details, device identifiers, IP addresses, or website interactions to the relevant service providers.

Cookie behavior may vary depending on your browser settings, the pages you visit, and the third-party services active on the website.

You can manage or block cookies through your browser settings. Disabling essential cookies may interfere with shopping-cart, checkout, or account functionality.

9. Third-Party Integrations and Website Services

Our website uses or is connected to several third-party services that help us operate our store and manage our online presence.

Google: Google services may support product listings, advertising integrations, website functionality, and security features such as reCAPTCHA.

Meta (Facebook and Instagram): Our store is connected to Meta services for product catalog synchronization and commerce-related integrations. Depending on the active configuration, these services may process website or commerce-related information.

Pinterest: Our website loads Pinterest sharing functionality. Pinterest may receive technical information, including the referring website and browser information, when its scripts load.

Cloudflare Turnstile: We use Turnstile for bot detection and website security. This service may process technical information needed to distinguish legitimate visitors from automated activity.

The collection and processing of information by these providers may also be governed by their respective privacy policies.

10. Comments, Reviews, and User-Submitted Content

If you leave a comment or product review, we may collect the information entered into the submission form, together with your IP address and browser information for spam prevention and security.

Approved comments and reviews may be displayed publicly alongside the name or profile information you provide.

If Gravatar functionality is enabled, an anonymized representation of your email address may be used to check whether a profile image is available through Gravatar.

Please avoid submitting sensitive personal information in public comments or reviews.

11. Embedded Content and External Links

Our website may contain embedded videos, images, social media content, or links to third-party websites.

Embedded content may behave as though you visited the third-party website directly. Those providers may collect technical information or use cookies according to their own privacy practices.

We are not responsible for the privacy practices of independently operated external websites.

12. How We Share Personal Information

We do not sell customer mailing lists or personal information to data brokers.

We may disclose personal information to trusted service providers when necessary for legitimate business operations, including:

  • Payment processing
  • Product production and fulfillment
  • Shipping and delivery
  • Website hosting and maintenance
  • Email delivery
  • Security and fraud prevention
  • Commerce integrations and related website services
  • Compliance with applicable laws and legal requests

We limit these disclosures to information reasonably necessary for the relevant purpose.

Some third-party services may process information under their own privacy policies and terms.

13. How Long We Retain Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.

Order and transaction records may be retained to support accounting, tax reporting, customer service, fraud prevention, and legal obligations.

Customer account information may remain stored while an account is active or until an eligible deletion request is processed.

Comments and reviews may remain published unless removed or deleted.

Technical and security information may be retained for periods appropriate to the relevant service and security purpose.

We may retain certain information longer when required or permitted by law.

14. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the ability to:

  • Request access to information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of eligible personal information
  • Request a copy of certain personal information
  • Exercise other privacy rights available under applicable law

To submit a privacy request, email info@susiegriffin.com.

We may need to verify your identity before processing certain requests.

Some information may need to be retained for legal, accounting, fraud-prevention, or other permitted purposes.

15. Information Security

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, misuse, alteration, and disclosure.

These measures include the use of secure website connections and established payment-processing services.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

16. Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has submitted personal information to us without appropriate authorization, please contact info@susiegriffin.com.

17. International Visitors

Our business operates from the United States.

If you access our website from another country, information you provide may be processed or stored in the United States or other locations where our service providers operate.

Applicable privacy rights and protections may vary depending on your location.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, business practices, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

We encourage visitors to review this policy periodically.

19. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Susie Griffin Artwork
Operated by SGriffin LLC
Fort Collins, Colorado, United States
Email: info@susiegriffin.com
Website: https://www.susiegriffin.com